From tracking and distributing materials to the need for real-time inventory data, business demands are changing and growing. You need a fulfillment partner who understands the challenges of your business, anticipates your needs, and helps get you to your goals. You can feel confident that we have this part of your business completely covered, allowing you to return your attention to critical business tasks.

SGI's facility is fully radio frequency enabled, providing real-time data collection and reporting. Every time an SGI employee touches your material, from the time it hits our dock to the time it goes through our shipping station, the transaction is directed and recorded with radio frequency scanning. This level of control eliminates the inventory handling mistakes that create back orders and lost opportunity for your sales representatives.

SGI's competitive advantage is information. All information regarding your material is real-time and available to you 24/7/365 in formats you can use. We employ the latest in customized inventory management and order entry Web-based tools to enable fast, accurate material management for your users. You will always know where your inventory is, and how much you have on hand.

If you can't measure it, you can't improve it!

SGI's Service Level Agreements are used to measure accuracy and timeliness. To see how we measure up, we compare ourselves quarterly to other reported results from the Mailing & Fulfillment Service Association, our trade association.

Key Metric SGI Average Industry Average
Dock to Stock Time 58.2 min 11.9 hrs
One-Day Order Turnaround 99.2% 80.8%
Inventory Accuracy 97.8% 97.3%
Picking Accuracy 99.6% 98.5%

*Source for industry averages is the Mailing & Fulfillment Service Association.